RAFFLES
I'm having issues with my EQL login
I am sorry to hear you are having issues logging in to your EQL account for Hyped Releases!. Please ensure to reach out to their support team as this is a third-party company and we don't have access to their systems. Good luck with your Jordan/Dunk
Is Afterpay/Klarna available on hyped release shoes or raffles?
While Afterpay and Klarna are available as payment options for most of our products, they may not be available for limited-release or highly sought-after shoes when they are initially released online. For online raffles, we use a third-party system t
Why weren't NFS items included in my raffle order?
Unfortunately, raffle orders are not eligible to receive NFS packs regardless of the amount spent. Raffle orders are unlike regular orders as they are processed by our third-party partner EQL, which is separate from regular CK order processing.
What happens if I win the raffle, but don't have enough funds in my account?
If you win a raffle, you must have sufficient funds available in your account for the payment to be processed. If you receive an email confirming that you have won but the payment transaction fails, your raffle win will be forfeited and the product m
Can I change my raffle entry?
Unfortunately, once your raffle entry has been submitted, we’re unable to edit or make changes to it. If you need to make a change, you can cancel your existing entry through EQL before the raffle is drawn and submit a new entry with the correct deta