Delivery Information
Our goal is to dispatch all orders by 2 pm every business day (Mon-Fri), excluding public holidays. However, a few factors might delay the shipment before 2 pm,. If your order includes one of the following issues, there may be a hold-up in processing
We ship all around the world but sadly due to restrictions we aren't able to ship to certain countries. To check if we can deliver to you please click HERE.
We're sorry to hear that you have not received your order!. It is important that the below process is done before contacting us so that we can chase this up straight away!. New Zealand Post: https://www.nzpost.co.nz/contact-support/assistance/parcels
Due to our Mayhem Sale, we have had to allow extra business days of processing time during this busy period due to the massive influx of orders. As noted in our website shipping section - "orders can take up to two business days to process before
Customers outside of Australia may be liable to pay for customs and import duties. This is not within our control and we cannot pre-pay these taxes. We advise contacting your local customs office to find out if/how much these taxes may be before
At Culture Kings, we are committed to promoting sustainability. As a stockist for numerous brands, each brand has its own unique sustainability practices, which may include reducing the use of single-use plastics. To contribute to eco-friendly practi